This is the place for Questions (and Answers) about our paperback editions.
Why can't I buy these books from a 'proper' bookshop?
That's simple. We can't afford to place them in bookshops. Traditionally bookshops take 55% of the price and we would have to put the cover price up by between £2 and £4 to cover this. In simple terms we'd either have to sell at a loss or you'd pay more. It doesn't seem sensible when you can just order online with the click of a button and without even leaving home. The only other way to reduce costs is to print vast quantities of books and we cannot afford to do this. We currently operate a POD model. It was simply the only way we could afford to publish the entire collection.
What does POD mean?
Print on Demand. This means that instead of us having to take a huge financial risk by purchasing lots of stock copies and/ or sending them out to bookstores (where at best they would be sale or return) each copy is printed to order. This means that only the books which are wanted are printed. It saves money and resources.
What happens if I have a problem with the quality of my paperback?
We sincerely hope that this won't happen. However, when each title is individually printed to order, very occasionally the print process is not up to standard. We have worked hard to make sure that you are purchasing a quality printed product and this is what you can expect to receive. But in the unlikely event that the cover or the text be squint, the colours not acceptable or the pages misaligned or missing you MUST take the matter up with Amazon who will send you a replacement copy if you explain the defect.
We don't want unhappy customers. The quality of book you buy should be as good as one purchased in any bookshop. If this is not the case, take it up with Amazon and by all means let us know. We don't want unhappy customers when it's not our fault but we have to trust the distributor's quality. We won't know if this falls short unless you tell us. We have occasionally had errors ourselves and found Amazon helpful and speedy (and apologetic) in replacing the defective items.
What happens if I have a problem with my paperback delivery?
Again this will be down to Amazon and will have to be sorted out with them. We are currently using Amazon as our distribution partner because we believe it to be the best, most efficient way of getting these books to the reader. If this is not the case, we want to know!
Why can't I buy these books from a 'proper' bookshop?
That's simple. We can't afford to place them in bookshops. Traditionally bookshops take 55% of the price and we would have to put the cover price up by between £2 and £4 to cover this. In simple terms we'd either have to sell at a loss or you'd pay more. It doesn't seem sensible when you can just order online with the click of a button and without even leaving home. The only other way to reduce costs is to print vast quantities of books and we cannot afford to do this. We currently operate a POD model. It was simply the only way we could afford to publish the entire collection.
What does POD mean?
Print on Demand. This means that instead of us having to take a huge financial risk by purchasing lots of stock copies and/ or sending them out to bookstores (where at best they would be sale or return) each copy is printed to order. This means that only the books which are wanted are printed. It saves money and resources.
What happens if I have a problem with the quality of my paperback?
We sincerely hope that this won't happen. However, when each title is individually printed to order, very occasionally the print process is not up to standard. We have worked hard to make sure that you are purchasing a quality printed product and this is what you can expect to receive. But in the unlikely event that the cover or the text be squint, the colours not acceptable or the pages misaligned or missing you MUST take the matter up with Amazon who will send you a replacement copy if you explain the defect.
We don't want unhappy customers. The quality of book you buy should be as good as one purchased in any bookshop. If this is not the case, take it up with Amazon and by all means let us know. We don't want unhappy customers when it's not our fault but we have to trust the distributor's quality. We won't know if this falls short unless you tell us. We have occasionally had errors ourselves and found Amazon helpful and speedy (and apologetic) in replacing the defective items.
What happens if I have a problem with my paperback delivery?
Again this will be down to Amazon and will have to be sorted out with them. We are currently using Amazon as our distribution partner because we believe it to be the best, most efficient way of getting these books to the reader. If this is not the case, we want to know!
